Ford India, the Indian subsidiary of American auto giant Ford Motor Company, is recalling 1.28 lacs of its popular Figo and Classic models to rectify some problems, said a company official. But the official still declined to comment to queries about the action taken against the vendor or whether the components are made by the company itself.
In a statement issued Monday, Ford India said it has rolled out a voluntary and pre-emptive ‘Field Service Action (FSA)’ starting July 23 to inspect certain batches of its Figo and Ford Classic models for the some issues.
The problem arising is a potential crack in the Rear Twist Beam(RTB) which first manifests itself in the form of an abnormal noise from the rear. If the vehicle is continued to be driven and the noise symptoms are ignored, it could lead to the unit breaking. The other issue is the is the potential for an oil leak to develop in the Power Steering Hose(PSA) which could result in potential fumes being emitted from the area causing the leak. It may also be possible for power steering fluid to come into contact with the vehicle’s exhaust components creating a potential for smoke and, in extreme cases, fire.
“With respect to the RTB issue, a total of 1,11,000 vehicles will be inspected in India. Ford Figo and Ford Classic earlier known as Fiesta sold from January 2008 till December 2010 will need to be inspected but will not necessarily need part replacements,” the statement said.
“In the case of the PAS Hose issue, a total of 17,655 units of Ford Figo and Ford Classic produced and sold in India from September 2010 till February 2011 will be replaced.” it added.
Ford India is contacting owners of the potentially affected vehicles through customer letters and through its nationwide dealership network. Owners can also contact their local dealers, or call Ford India Customer Relations Group on a toll free number – 1800 419 9889.
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